Effective Date: 19 September 2025
At Professional Home Care Services we are committed to protecting the privacy of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
We may collect the following types of information:
a. Personal Information
Name, email address, phone number
Appointment details, medical inquiries, or health-related information you provide voluntarily
b. Non-Personal Information
IP address, browser type, device information
Pages visited on our website, time spent, and interaction data (for analytics purposes)
c. Cookies & Tracking
Our website uses cookies and similar technologies to improve user experience, remember preferences, and analyze website performance.
You can manage or disable cookies in your browser settings.
We use the collected information to:
Provide and manage healthcare services and appointments
Respond to inquiries and communicate with patients
Improve our website, services, and user experience
Comply with legal obligations
We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
Sensitive information, including medical data, is handled with the highest confidentiality.
Access to personal data is limited to authorized staff only.
We do not sell, rent, or trade your personal information. Information may only be shared:
With trusted third-party service providers who help us operate the website or provide services (e.g., appointment booking software, analytics tools)
When required by law or legal process
In case of emergencies or critical medical situations to provide appropriate care
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
You have the right to:
Access and update your personal information
Request deletion of your personal data
Withdraw consent for marketing communications at any time
Opt-out of cookies and tracking technologies
To exercise any of these rights, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the “Effective Date” updated. We encourage you to check this page regularly for updates.
If you have questions or concerns about this Privacy Policy, please contact:
Providing trusted homecare & medical services across Pakistan with qualified doctors and caregivers